Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to the Hermitage of the Holy Cross website, http://holycross-hermitage.com and its subdomains, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Hermitage of the Holy Cross or the Hermitage include the above said website. This website is an ecommerce site. By using the Hermitage website, you consent to the data practices described in this statement.

Collection of your Personal Information
The Hermitage may collect personally identifiable information, such as your name. If you purchase Hermitage products, we collect billing and credit card information. This information is used to complete the purchase transaction, for billing and order fulfillment. We may need to contact you if we have problems fulfilling an online order. All credit card and payment data gathered through our online checkout system is encrypted and processed directly by a secure PCI-DSS certified payment gateway. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by the Hermitage of the Holy Cross. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of services, to maintain quality of service, and to provide general statistics regarding the use of the Hermitage website.

We encourage you to review the privacy statements of websites you choose to link to from the Hermitage so that you can understand how those websites collect, use and share your information. The Hermitage of the Holy Cross is not responsible for the privacy statements or other content on websites outside of the Hermitage of the Holy Cross website.

Use of your Personal Information
The Hermitage of the Holy Cross collects and uses your personal information to operate its website and deliver the services you have requested.

The Hermitage of the Holy Cross may also use your personally identifiable information to inform you of other products or services available from the Hermitage. Our email marketing is permission-based and we will only send you information relevant to what you opted-in or signed up for. You may choose to cancel your email subscription at any time.

The Hermitage of the Holy Cross does not sell, rent or lease its customer lists to third parties.

The Hermitage of the Holy Cross may share data with trusted partner to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Hermitage, and they are required to maintain the confidentiality of your information.

The Hermitage of the Holy Cross may keep track of the pages our users visit within the Hermitage of the Holy Cross website in order to determine what products and services are the most popular. This data is used to deliver customized content and advertising within the Hermitage website to customers whose behavior indicates that they are interested in particular products or subject areas.

The Hermitage of the Holy Cross will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Hermitage of the Holy Cross; (b) protect and defend the rights or property of the Hermitage; and, (c) act under exigent circumstances to protect the personal safety of users of the Hermitage website or the public.

Use of Cookies
The Hermitage of the Holy Cross website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the Hermitage webpage, or register with Hermitage sites or services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Hermitage website, the information you previously provided can be retrieved, so you can easily use the website features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Hermitage websites or websites you visit.

Security of your Personal Information
The Hermitage of the Holy Cross secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Any personal information used by the Hermitage is kept in password-protected programs on computers which are also password protected and used only by relevant business operators.

This website is fully PCI compliant.

Children Under Thirteen
The Hermitage of the Holy Cross does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from the Hermitage of the Holy Cross by contacting us at giftshop@holycross-hermitage.com or by phone at 304-849-4726.

Changes to this Statement
The Hermitage of the Holy Cross will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how the Hermitage of the Holy Cross is protecting your information.

Contact Information
We welcome your questions or comments regarding this Statement of Privacy. If you believe that the Hermitage of the Holy Cross has not adhered to this Statement, please contact us at:

Hermitage of the Holy Cross
505 Holy Cross Road
Wayne, WV 25570

Email Address:
giftshop@holycross-hermitage.com

Telephone number:
304-849-4726

Updated March 29, 2016